Are Your Customer Growth Initiatives Missing A Critical Component?

First appeared as a Forbes Coaches Council article on March 28, 2018. While on the surface, a customer-first culture seems like the most obvious way to drive business growth, it usually backfires. Most of these initiatives result in employees feeling like their ideas and feedback are not valued, even if their ideas and feedback are directly from the customers they work with every day. To […]

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Are You Strategic Enough To Leverage An Executive Advisor?

First appeared as a Forbes Coaches Council article on February 7, 2018. At a recent conference, I was honored to have people in the audience tell me that I was “disrupting” the consulting  industry. Disrupt used to be a bad word that made it sound like things were unstable, but in today’s society, we try to disrupt the norms to be more innovative and make […]

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Top Trends For Organic Business Growth In 2018

First appeared as a Forbes Coaches Council article on January 2, 2018. When you look at the trends for organic business growth, it all comes down to employee engagement and customer experience. While  practically every business has pledged to work on these areas over the past 10 years, the difference in 2018 is that people are actually putting serious money behind it. In fact, in […]

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Three Surefire Ways to Motivate Attainment of Your Top Goals

As we launch into a new year, you are likely setting both personal and business goals. Many find that their lofty goals wane by the end of January so here are a few tips to ensure you make progress towards the goals you set. Create small successes People often set goals in January to lose 20 pounds or grow business by 20%, but these goals will […]

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How To Avoid Losing People, Productivity And Profit During Mergers And Acquisitions

First appeared as a Forbes Coaches Council article on December 5, 2017. When a company is considering a merger or acquisition, its leaders conduct an abundance of research on the other company’s customer base and how it does business, and they perform rigorous legal and financial due diligence. What is almost always forgotten — and is the biggest risk once you’ve committed to the investment […]

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Co-CEOs Might Be Increasing, But Do They Mean Twice the Trouble?

First published on Forbes, Nov. 9, 2017. Co-founders are the norm in startups, but as they grow, one person often stays CEO, while the other assumes another title. If you had asked me a year ago if I’d encourage a co-CEO relationship, I would have said, “Absolutely not! That sounds like a nightmare for role clarity, responsibility and ego battles, not to mention the confusion […]

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Three Ways Helping Hurricane Survivors Can Help Your Business

First published on Forbes, Sept. 26, 2017. Since August, two gigantic forces have dominated the news: Harvey and Irma. Every time we turn on our television, radio, or scroll through our favorite social media site, there they are. For those of us not directly impacted by the hurricanes, going to the office seems to bring a sense of normalcy, yet we still have an underlying […]

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Five Tips For How Growing Companies Can Reach Their Goals

First appeared as a Forbes Coaches Council article on September 5, 2017. An airplane seatmate recently told me that a major division of a Fortune 500 company held an all-hands meeting for its sales staff to announce the goal of growing its business by 20%. Sounds like a big goal, right? In the same meeting, it was announced that bonuses would be eliminated. What? Salespeople are […]

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How to Keep Attention on Business Growth No Matter How Busy You Are

We know it’s important to take the time to explore new ways to innovate and grow our businesses, but who has the time to stop and do that? It often seems impossible to shoehorn one more task into your never-ending to-do list. However, it becomes a danger and liability to your organization to let too much time lapse between considering innovation strategies. The first way […]

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Three Must-Haves to Accelerate Your Company’s Innovation

First appeared as a Forbes Coaches Council article on August 3, 2017. It’s believed that Albert Einstein called the definition of insanity “doing the same thing over and over again and expecting different results.” This idea should heighten the urgency for every business leader to be more innovative as a means to prevent insanity, keep yourself relevant and outperform your competitors. How can you optimize innovation for your organization? […]

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